Possible RTP Errors

Class Name	Field	Constraint Type	Error	HTTP/Error Status Code	Victor / JH Error	Error Explanation	Corrective Action
RtpAccountDetails	accountNumber	Blank	error.accountNumber.blank	400	Victor	Account Number field is empty	Ensure Account Number field is not empty
RtpAccountDetails	accountNumber	Size	error.accountNumber.size	400	Victor	Account Number is too short or too long	Account number size: min = 3, max = 20
RtpAccountDetails	accountNumber	Pattern	error.accountNumber.invalid	400	Victor	Account Number does not meet required format	The Victor system accepts account numbers that can include any combination of letters (both uppercase and lowercase), numbers, dots (.), slashes (/), parentheses (), ampersands (&), single quotes ('), spaces, and hyphens (-)
RtpAccountDetails	routingNumber	Blank	error.routingNumber.blank	400	Victor	Routing Number field is empty	Ensure Routing Number field is not empty
RtpAccountDetails	routingNumber	Size	error.routingNumber.size	400	Victor	Routing Number is too short or too long	Routing number size: min = 9, max = 9
RtpAccountDetails	routingNumber	Pattern	error.routingNumber.invalid	400	Victor	Routing Number does not meet required format	Our system expects a routing number that is exactly 9 digits long and only includes number 0-9
RtpCreditPayee	victorCounterpartyId	Blank	error.victorCounterpartyId.blank	400	Victor	Counterparty field is empty	Ensure Counterparty field is not empty
RtpCreditPayee	victorCounterpartyId	Size	error.victorCounterpartyId.size	400	Victor	Counterparty field is too long	The Victor system accepts a counterpartyId that has has a maximum of 16 characters and can include any combination of letters (both uppercase and lowercase) and numbers (0-9).
RtpCreditPayee	ultimateCreditor	Size	error.ultimateCreditor.size	400	Victor	UltimateCreditor field is too long	The Victor system accepts an UltimateCreditor description that has a maximum of 100 characters. This can only be included if the originator_type is BUSINESS
RtpCreditPayer	accountNumber	Blank	error.accountNumber.blank	400	Victor	Account Number field is empty	Ensure Account Number field is not empty
RtpCreditPayer	accountNumber	Size	error.accountNumber.size	400	Victor	Account Number is too short or too long	Account number size: min = 3, max = 20
RtpCreditPayer	accountNumber	Pattern	error.accountNumber.invalid	400	Victor	Account Number does not meet required format	The Victor system accepts account numbers that can include any combination of letters (both uppercase and lowercase), numbers, dots (.), slashes (/), parentheses (), ampersands (&), single quotes ('), spaces, and hyphens (-)
RtpCreditPayer	ultimateDebtor	Size	error.ultimateDebtor.size	400	Victor	UltimateDebtor field is too long	The Victor system accepts an UltimateDebtorr description that has a maximum of 100 characters. This can only be included if the originator_type is BUSINESS
RtpCreditPaymentDetails	amount	Blank	error.amount.blank	400	Victor	Amount field is empty	Ensure Amount field is not empty
RtpCreditPaymentDetails	amount	Pattern	error.amount.invalid	400	Victor	Amount field does not meet required format	The Victor system accepts an Amount that is either a whole number (i.e 10, 100) or decimal number (i.e 10.10, 100.10)
RtpCreditPaymentDetails	originatorType	Null	error.originatorType.null	400	Victor	OriginatorType field is empty	Ensure OriginatorType field is not empty
RtpCreditPaymentDetails	originatorType	Enum Pattern	error.originatorType.invalid	400	Victor	OriginatorType field does not meet expected value	The Victor system expects an OriginatorType field that is either BUSINESS or CONSUMER (case sensitive).
RtpCreditPaymentDetails	notes	Size	error.notes.size	400	Victor	Notes field is too long	The Victor system accepts a Notes field that has a maximum of 150 characters.
RtpCreditPaymentRequest	clientReferenceId	Size	error.clientReferenceId.size	400	Victor	ClientReferenceID field is too long	The Victor system accepts a ClientReferenceID that is 128 characters long
RtpRefundRequest	victorTransactionId	Blank	error.victorTransactionId.blank	400	Victor	victorTransactionId is empty	Ensure victorTransactionId is not empty
RtpRefundRequest	victorTransactionId	Size	error.victorTransactionId.size	400	Victor	victorTransactionId is too long	victorTransactionId has a maximum of 36 characters
RtpRefundRequest	reasonCode	Blank	error.reasonCode.blank	400	Victor	ReasonCode field is empty	Ensure ReasonCode field is not empty
RtpRefundRequest	reasonCode	Size	error.reasonCode.size	400	Victor	ReasonCode field too long	ReasonCode field can have a maximum of 4 characters
RtpRefundRequest	reasonCode	Pattern	error.reasonCode.invalid	400	Victor	ReasonCode field does not meet expected value	Technical error, contact Victor support.
RtpRefundRequest	notes	Size	error.notes.size	400	Victor	Notes field is too long	The Victor system accepts a Notes field that has a maximum of 150 characters. Notes field can include any combination of letters (both uppercase and lowercase), numbers, dots (.), slashes (/), parentheses (), ampersands (&), single quotes ('), spaces, and hyphens (-)
RtpRefundRequest	clientReferenceId	Size	error.clientReferenceId.size	400	Victor	ClientReferenceID field is too long	The Victor system accepts a ClientReferenceID that is 128 characters long and
General RTP Errors			error.rtp.payment	634	Victor	Two possible reasons for this error: 1. Unable to create RTP transaction 2. Thread interrupt while waiting to retry RTP action	Possible technical error, please try again. If it persists please contact Victor support.
General RTP Errors			error.get.rtp.bank.details	635	Jack Henry	Unable to getBankDetails from RTPServer	Confirm recipient is on the RTP network and try again later. If the issue persists contact Victor support.
General RTP Errors			error.rtp.failed	636	Jack Henry	Two possible reasons for this error: 1. The Victor system received a failed status when querying RTP transaction against Jack Henry 2. The payment was rejected by the receiving institution	Ensure valid and active counterparty and try again later.
General RTP Errors			error.invalid.rtp.account.number	632	Victor	RTP Account Number is invalid for counterparty id	Ensure counterparty has correct and valid RTP Account Number
General RTP Errors			error.invalid.rtp.due.date	633	Victor	Due date cannot be more than 365 days from current date and it cannot be in the past	Ensure due date is withing the allowed time span and it's correctly formatted as "yyyy-mm-dd".
General RTP Errors			error.invalid.rtp.routing.number	640	Jack Henry	Routing Number does not support RTP payments generally or the specific payment type (Credit Transfer, Refund, Payment Request)	Ensure routing number is valid and capable of RTP payments or the specific payment type being executed. If you have validated that the routing number should support RTP and you are still experiencing this error, please reach out to support to ensure configuration is correct on our end.
General RTP Errors			error.bank.not.in.rtp	643	Jack Henry	Bank not part of RTP Network/Not signed on to RTP network	Ensure financial institution is capable of RTP payments
General RTP Errors			error.rtp.refund.alreadyExists	429	Victor	Transaction refund already exists	Ensure that a refund is not being duplicated.